Existing LivePerson Customers
Existing LivePerson Customers
Using LivePerson to handle your live chats? You might have purchased the subscription and then realized that it is harder to man the agents than you had anticipated.
This is where we come in! We can man live agents to help you get the most out of LivePerson. Our agents are trained and also continuously reviewing the newest features to ensure your organization gets the most benefit out of the investment in LivePerson.
Overwhelmed?
Slow Response Times?
Need Expertise?
Premier LLC Admins & Agents for LivePerson
With Premier LLC Admins & Agents for LivePerson.
Looking for LivePerson Admins? We’ll configure and maintain your system, users, and help with reporting and integration.
Need help with manning additional agents across different platforms or time zones or after-hours? Our LivePerson Agents can help augment your current team.
Use Cases for Hiring Premier LLC Agents:
Channel Engagement
Prospects
Customer Support
Customer Service
LivePerson Admin Outsourcing
| LivePerson Admin | LivePerson Agent | |
|---|---|---|
| Chat |  |
|
| Standard Engagement | |
|
| Campaigns | |
|
| Customizable Window | |
 |
| Meaning Connections Score | |
|
| LiveEngage to connect Facebook (Integration) | |
|
| LiveEngage and SMS Messaging | |
|
| Configure Pre-Defined Content & Automatic Messaging | |
|
| Load Balance Routing | |
|
| Standard Report | |
|
LivePerson Agent Outsourcing
We’ll help you respond to live inquiries via web, mobile, SMS, facebook, iPhone iMessage.
LivePerson Specialist
Dedicated Agents
Trained Resource
Why use Premier LLC to outsource your Live Person Agents and Admin?
Trained Dedicated Resources
With Premier LLC you’ll get a dedicated LivePerson Admin or agent instead of having to deal with a pool of shared resources. Other outsourcing companies will put small customers into a shared services model so each time you contact them, you might get a different person that isn’t familiar with your business, your processes, or your people. With Premier LLC, you will have a dedicated admin that you can always go to and know that they understand your business, your industry, your processes and policies.
Outsourcing Expertise
Premier LLC was founded in 2003 and has only been providing outsourcing services. We’ve developed processes based on our management team’s experience in the industry and evolved it over time. We look for long-term relationships with customers. We’ve also received industry awards and recognition across the globe.
We’re waiting for your call
Contact us: (931) 551-8888
