Mark R. Briggs, CEO of Premier LLC stated that “the opening of our Kunshan facility is another benchmark in our ongoing growth and…
Mark R. Briggs, CEO of Premier LLC stated that “the opening of our Kunshan facility is another benchmark in our ongoing growth and enhancement of services to our clients. Embarking in this geography on behalf of our North American based clients is one of many steps we have completed to continue to forge the way as a first mover in the BPO industry in China and a major accomplishment to enhance our abilities to afford substantial savings to our clients while increasing the quality and productivity of our service delivery model.”
Premier’s newest facility is located in very close proximity to the home of China’s top public universities in Shanghai. Chinese educated workers are easily trainable, intelligent, and possess an excellent work ethic. The work force at Premier prides itself in its experience with North American accounts, its US project management expertise and its expat and Chinese operational management. All agent training at Premier’s Chinese facilities is conducted by American, native English speakers to ensure the quality of workers’ spoken and written English.
