Outsourcing for the Healthcare Industry
Should you Outsource?
We understand that the landscape of the healthcare industry is rapidly evolving, driven by ongoing healthcare reform efforts and changing reimbursement models. Providers are now being evaluated based on efficiency standards and the quality of care they deliver, leading to a greater emphasis on performance-based reimbursements.
With slim operating margins, healthcare organizations must identify opportunities to reduce wasteful processes. By partnering with a co-sourcing provider such as Premier BPO, we help enhance operational efficiency, improve patient satisfaction, and drive revenue growth.
Who we Serve
The healthcare industry represents over $2.5T of spending in the U.S. across nearly a million unique organizations. We are focused on helping you enhance your specific business outcomes. We provide tailored services to the following:
Outsourcing Services for the Healthcare Industry
Below are examples of functions and processes we can help with:
- Insurance Eligibility Verification (EV)
- Benefits Verification (BV)
- Medical and Dental Billing and Collections
- Claims Processing and Denial Management
- Payment Posting and Accounts Receivable Management
- Revenue Cycle Analysis and Reporting
- Provider Credentialing and Enrolment
- Transcription Services (Medical, Radiology, etc.)
- Medical Coding (ICD-10, CPT, HCPCS)
- Data Entry, Indexing, and Invoicing
- Patient Record Management and EHR Support
- Practice and Patient Lifecycle Management
- Healthcare Contact Center (Appointment Scheduling, Patient Support)
- Healthcare IT Help Desk and Technical Support
- Customized Software, Application, and Web Development
- System Migration and Integration Services
- Analytics and Reporting Solutions
- Health Information Exchange (HIE) Services
Why Premier BPO
Security & Compliance
We understand our clients expect both physical security and information security. Data privacy remains a core element of our security posture. We were recently recognized for maintaining PCI certification for 5 years. Our compliance team works closely with our technology and security team to ensure our clients can outsource with confidence.
No-Gap Staffing
While we provide cost savings by outsourcing to us, we are able to also provide coverage of trained resources while your dedicated team may be sick or on vacation by overstaffing at our cost.
Premier Sync
We specialize in working with first time outsourcers. This focus has allowed us to develop a high-touch approach to onboarding a new client. We have dedicated teams that establish an implementation plan tailored to our client’s situation and requirements. We then ensure we recruit the right talent, help train them, then ramp up services.
Contact us to discuss our differentiators further.
