THE SOCAP RECAP – Finding New Pathways to CX
CX Technology has evolved with the customer journey during the pandemic. Businesses were compelled to augment operations in cloud models to meet modern customer demands, especially [...]
CX Rediscovery in The Year of Hybrid Work – SOCAP Symposium Spring 2022
Hybrid and remote work are ingrained in today’s business dynamic transforming how companies respond to customer demands.
