Women Account for Nearly Half the U.S. Workforce
Labor force participation rates by women dropped to 56.8% in 2022, as compared to men at 67.9% - Zippia In certain industries such as hospitality, healthcare, [...]
Secure Outsourcing with Premier BPO
Hybrid work and WFH have been embedded into work-life since the pandemic began. The threats associated with cybersecurity issues have driven companies to look for cyber [...]
Good Onboarding Impact – 18x More Committed Employees
Proper induction of newly hired employees can greatly impact their commitment to an organization, according to a Bamboo HR article. Paying attention to the employee experience [...]
86% Of Employees Want to Continue Working from Home
According to a Glassdoor survey conducted online, 7/10 respondents currently working from home believed a vaccine should be mandatory when returning to the office. Almost 9/10 [...]
12 Tech Strategy Trends for 2022
Recent insights in an article by Gartner state these top 12 technology trends will help position CIOs as strategic partners in an organization moving forward in [...]
Women Account For 63% Of Losses in The Workforce
A recent SHRM article shed light on the current she-cession and its visible impact on employment numbers. According to the latest BLS report, From Feb 2020 [...]
Effective Onboarding Impact on Employees
According to an article on BambooHR, onboarding plays a critical role in defining the commitment a new hire has to an organization. Employees who received effective [...]
BPO Revenue Projected to Grow at a CAGR of 5.95%
In a recent market outlook estimation report by Statista, the Business Process Outsourcing segment is projected to reach US $0.32tn in 2022. The average spend per [...]
Contact Center Staffing & Retention – Growing Your Bench
Last week’s SOCAP Northeast RoundTable discussion featured the topic: Contact Center Staffing & Retention - Growing Your Bench by Outsourcing. Different market specialists came together to [...]
Is Omnichannel Sales Model More Effective in Reaching Customers?
B2B companies think they had Omnichannel capabilities locked down when the diversity of their channels was tested during the pandemic, but a recent McKinsey survey reveals otherwise. According [...]
